A new group of stylists is cutting hair and ribbons in Lexington Center.
Hair Cuttery, a large chain salon, has landed in Lexington looking to attract a following with the promise of walk-in convenience, name-salon quality and customer service the local leader describes as Nordstrom-like.
Nestled next to the new Panera on Mass Ave., Hair Cuttery soft opened on Jan. 19 and held a ribbon-cutting ceremony with business leaders and local officials on Jan. 28.
The salon features eight stations and seven stylists, including salon leader Christine Sanchez, who says each stylist is highly trained and capable of providing cuts, colors, styles, perms, up-dos and more.
Being a part of a chain does mean walk-ins and competitive prices, but it doesn’t mean the local salon sacrificing quality, customer service or atmosphere, Sanchez said last week.
“We are a cheaper salon, but it’s going to be the same kind of cut and experience,” she said. “We definitely don’t rush. There are places where you do 15 minutes a haircut and out. We take our time and want customers to leave happy.”
Described on its website as the largest privately-held salon chain in North America, Hair Cuttery was founded by stylists and newlyweds Dennis and Ann Ratner in 1973. Sanchez believes that having stylists at the top of the company is reflected in the attention Hair Cuttery pays to its stylists, customers and communities.
During its ribbon-cutting ceremony, Hair Cuttery donated $500 to the Lexington Police Department for its domestic violence charity. And Sanchez expects there will be more community-related events and services in the future.
“It’s nice to have a hair stylist as an owner because he knows when the stylists are coming from,” said Sanchez. “What makes us unique, I think, is the customer service. It’s like a Nordstrom. We’re trying to make it convenient for the client, to really help the client out.”
Hair Cuttery is located at 1686 Massachusetts Ave. Hours of operation are 9 a.m. to 9 pm. Monday through Friday, 9 a.m. to 7 p.m. on Saturdays and 9 a.m. to 5 p.m. Sundays.
Prices for services vary by salon. In Lexington, they range from $16 or a basic cut and shampoo up to $138 for a double-dimension color with full highlights.